Training, Coaching, and Learning Resources for Improving Communication, Negotiation, and Presentation Skills

Communication skills training supports performance improvement in many jobs, roles, and assignments. Under this broad title we group public speaking, presentation skills, interpersonal communication, and negotiation skills.

Aspects of interpersonal communication effectiveness include a variety of skills including listening, questioning, building rapport, reading auditory and visual non verbal signals, and controlling projection of body language and auditory cues.

These soft skills are difficult to change and develop. A person’s communication style is deep seated. It has been developed over decades. It’s entwined with personality, self esteem, and beliefs. Improvement depends on a combination of factors. The most important are motivation, feedback, and expert guidance.

The first is motivation. If improving communication skills is at the top of a person’s priority list, the topic will receive more attention. If other issues take precedence, improvement will receive less attention. Being caught up in a training course is one way of maintain attention on a single purpose, although most short training courses have broader agendas and may not focus on a single issue to the exclusion of everything else.

Factual, non judgemental feedback on a regular basis is extremely effective. In communication skills courses we use video to provide such feedback. While people express an aversion to seeing and hearing themselves in a video recording, their objections are largely a superficial, relating to the fear of appearing foolish in front of others. In reality, people are eager for feedback, providing it is accurate and untainted by the opinion of others. Opinions are important but not before they are sought.

Acceptance of guidance depends on the credibility of the information source. The guide, expert, trainer, or coach must be a credible source of expertise.

In addition to presenting information about communication skills learning solutions, we have collected together articles, guides, and reviews that are freely accessible. From this page, you can explore a wealth of information and tips for help with any type of communication opportunity or difficulty.

Presentations and Public Speaking

Contact us for help with preparation for public speaking or presentation events. We can write speeches, prepare presentations, provide speakers, and coach presenters.

Team Building - Collaboration - Disputes

If you need to resolve disputes, increase cooperation, get people working as a team, or improve communication in any way, we can help either directly, through mediation or indirectly through advice and coaching.

Negotiation Skills

Negotiations are often approached in an adversarial manner, even when it is in the interests of both parties to work together. We can help by providing an experienced negotiator or by coaching the people tasked with leading a negotiation.

Communication Skills in Leadership

Leadership depends on exceptional communication, negotiation, and presentation skills. Whether it is the necessary practice of those in formal positions, or the contribution of those who fulfil temporary needs, exceptional people stand get things done because they communicate well. Visit www.clivemiller.com for help with leadership training and development programmes.

Communication Skills in Sales

Interpersonal communication, negotiation, and presentation skills are essential competencies for sales people. Visit SalesSense for help with communication skills, negotiation skills and presentation skills training.

Whether you are searching for ways to enhance individual abilities, the right training partner to supplement in-house resources, or a company to take overall responsibility for communication skills training we are able to help. Here you will find answers to learning and development needs.