
Book Review
by Clive Miller |
When is a lie not a lie? Not a
question with a Christmas cracker answer. I sometimes ask sales people
what makes a lie convincing. They invariably arrive at the answer,
"the perpetrators belief in the lie." As Paul Ekman
explains, a genuine lie is one that is premeditated. Lies are told
with the purpose to deceive. If you dont know you are lying, how
can you be? Overlooking the moral and ethical conundrums wrapped up in
this topic, if the best way to lie is to believe in the lie, it
follows that we should be able to detect any deliberate lie pitched at
us. Your own experience will probably contradict this idea. Detecting
lies is often very difficult. Sometimes we want the lie to be true and
tacitly fool ourselves into believing it. Metaphorically Telling
Lies is the mechanics car repair manual. If the ability to detect
lies will help you do your job better, then this is an excellent book
to read.
Through out the ten chapters
Ekman uses famous lies from familiar history, and stories about his
tests and experiments to bring the book alive.
As well as learning to
recognise deliberate attempts to mislead more easily, the reader will
get an in depth appreciation for the subtleties of non-verbal
language. The current revision of the book includes two new chapters.
In Lie Catching in the 1990s' the author reveals insights from
presenting workshops for the worlds professional lie detectors,
including the police, politicians, Special Forces, clandestine
government services, psychiatrists, and psychologists. In Lies in
Public Life he recounts the details of more recent public
falsehoods and sheds light on the motivations and machinations
involved.
In selling everyone knows
that first impressions count. We form first impressions very quickly,
based on non-verbal signs that we read unconsciously. These are the
same clues and hints that telegraph deceit. If a person forms a bad
first impression he or she is unlikely to tell us. That would be
impolite. In any case no one likes to be unpleasant. Similarly we tend
to avoid revealing our true feelings about opinions and decisions. In
sales a talent for reading minds helps a lot.
The content of Paul Ekmans
book has much value to sales people beyond recognising lies. Reading
peoples unspoken language, in context with their words, reveals what
they are thinking.
ISBN 0 393 30872 3
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Inside View Book Review May 2001
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