Articles, guides, reports, reviews, and questionnaires that support development of interpersonal skills

Effective interpersonal skills are an important aspect of all collaboration and teamwork. This page pulls together collected resources that help improve appreciation of subtle communication and inspire deliberate skill development.

Visit the SalesSense article archive for an additional material about sales specific communication skills. See additional free sales help resources here including the Sales Success formula and the sales opportunity Win Predictor.

Visit Clive Miller's leadership and motivation archive for further resources dedicated to the communication skills needs of leaders and policy makers.

Numerous studies reveal a strong correlation between perceived performance in a work environment and ability to get on with others. Interpersonal skills also reflect earnings. Effective communicators who retain the support of others are twice as likely to be promoted or given more important assignments.

Studies also show that communication flexibility is an important part of achieving good rapport with different types of people and that the most effective communicators are able to adapt their style to better allow for the different interpersonal styles of others.

Follow these links to learn more about interpersonal skills and how they can be developed to improve existing relationships and develop new connections.