Communication Skills Training Courses
Training and coaching in communication skills including negotiation, presentation, and public speaking.
Delivered at a venue of your choice
The communication skills training courses below can be delivered in-house or run at a venue of your choice. In-house courses can be customised to meet specific needs and are cost effective for as few as four people.
Bespoke Courses
Have us build a course to meet your requirements. We can usually offer this service without additional cost because of the breadth and modularity of our existing training.
Small Groups
Consider our coaching services for individuals and groups of two or three people. In-house courses are economical for four or more people.
Public Scheduled Course
Negotiation skills and presentation skills courses are run two to three times a year as public events. Follow this link for public course dates.
We can base workshops or coaching programmes on any combination of our course material or develop a structure to meet particular needs.
Self-led and distance learning options
Follow this link for information about our self led study options.
Structured courses details:
Communication Skills Training Course Details
This course improves interpersonal communication and persuasion skills. It helps customer facing staff improve the customer experience and communicate more effectively. In addition, this course improves internal communication, increases collaboration, and raises productivity.
Negotiation Skills Training Course Details
Negotiation is an inevitable part of daily customer and internal interactions between people. Collaboration often rests on task by task agreements. Those who communicate with customers or work on internal cross departmental projects are more productive when they have good negotiation skills. This course equips people with the necessary frameworks, methods, and skills to practice effective win - win negotiation.
Presentation Skills Training Course Details
Being an effective communicator in one to many situations is a challenging task. It is easy to allow natural apprehension or anxiety to undermine effectiveness and even easier to perform poorly due to over confidence. This course equips people to deliver interesting, memorable, and inspiring presentations in any circumstances.
Motivational Speaking and Leadership Skills - Course Details
One to many communication is an important part of leadership for those at the head of companies and organisations. This course is designed specifically to help leaders motivate staff, peers, business partners, and customers through communication.
Outside support is an important source of transitional resources for leaders and managers. Follow the link above for additional leadership resources including training, coaching, speaking, writing, and consulting services.
Communication skills training helps sales people achieve more success and increase sales results. Follow the link above for a range of courses and resources for sales people.